Customer Satisfaction Survey

Please conduct a customer satisfaction survey.

In order to continually improve the service CMA CS renders to it customers, it is important for us to know how customers feel about our service. We use this information to improve our quality management system and by doing so ensure that we stay on par with industry and customer requirements. We thank you in advance for contributing.

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Customer Satisfaction Survey

Please rate the assessment criteria below by selecting the appliance score.
1. Please rate the initial contact of CMA CS with you or your organisation:
2. Was our quotation on time and comprehensive?
3. Was enough information given by our representative?
4. Was the planning of the evaluation on time and comprehensive?
5. Was our assessment process conducted in a professional manner and value adding?
6. Were your organisation's certification needs met?
7. Was the administration function to your satisfaction?
8. Would you recommend CMA CS to your business network and possible new clients?

Thank you for your time!

Date / Time